Two healthcare professionals addressing a patient

Enhancing Cross-Cultural Communication in Nursing Practice

In Person

November 7, 2024
8:00 am EST - 3:00 pm EST
Location: Jean Student Center

Part 2 of a 2 part Cultural Communication Series

Join us IN PERSON to learn and practice essential skills and strategies for effective cross-cultural communication. 
Topics include working with interpreters, navigating situations
when interpreters are unavailable, understanding legal standards, interpreting body language, and using non-verbal communication effectively.

Target Audience:
This program is beneficial for anyone working with non-native English 
speakers of any language. Some Spanish phrases will be taught as exemplars.

Planned Sessions:

  • Working with Interpreters: Best Practices and Strategies: ensuring confidentiality, and maintaining cultural sensitivity.
  • What to Do When an Interpreter Is Not Available: Legal Standards and Ethical Considerations:
  • Reading Body Language: Understanding Non-Verbal Cues:
  • Using Non-Verbal Communication Effectively: Tools and Techniques:
  • Key Spanish Phrases for Effective Communication with Hispanic Patients:

Continental breakfast and lunch included

Learning Outcome:
By the end of the program, participants will be able to describe the importance of effective cross-cultural communication in nursing practice and discuss strategies for working with interpreters, navigating situations when professional interpreters are unavailable while adhering to legal and ethical standards and develop ways to interpret and respond to non-verbal cues.

Nursing Contact Hours: 5

Faculty:
Elizabeth Fouts, PhD, MA, BS, Associate Professor, Saint Anselm College
Marigen Tapia Learnard, PhD, Instructor, Saint Anselm College
Susan Mazzeo, MA, Lecturer, Saint Anselm College      

Part 1 and Part 2 of series may be taken separately.
10% discount if registering for both this program and Part 1: Culturally Competent Care for Hispanic Patients: on October 10, 2024  

Register Here: https://anselm.eventsair.com/CEPortal/cne-database/cne/Calendar

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